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AudioCodes ACTS24X7-OVOC_S18/YR warranty/support extension 1 license(s) 1 year(s)

Part No:

ACTS24X7-OVOC_S18/YR

Price Locked for 30 Days:
Lock Added: N/A
exc VAT
£966.94
£1,160.33
inc VAT
Full Product Specs
Save 5% - First order discount - Any product - Any price*
Use Promo Code: FIRST5
*This promotion may only be used once, 5% discount is applied to your first order. Can not be used in-conjunction with any other offers. Not available if paying with PayPal.

This item is currently unavailable for next day delivery, however you may still order this item as a back-order?.

SUPPORT CONTRACT ACTS 24X7

Available on back-order

Non-Returnable*

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*This item is non-returnable and non-cancellable due to customisation or built to order.

SKU: ACTS24X7-OVOC_S18/YR Category:

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Description

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24×7 or 9×5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.

Troubleshooting & Problem Resolution
Get fast and effective support and resolution for day-to-day operational issues and complex issues by AudioCodes Voice Engineers’ in-depth knowledge and understanding. Customers have direct access to key resources and tools, including 24×7 hotline support for urgent issues, access to the AudioCodes iSupport service desk for support call ticketing, information gathering, and status updates.

Ensure that your Products are Up-to-date
ACTS customers are entitled to free access to software for AudioCodes products, including patches, Maintenance Releases, and major software version releases, including new features.

Product Repair & Replacement
ACTS includes Standard Repair and Return service. In addition, optional Managed Spares (7x24x4) or Advance Hardware Replacement (AHR) services are available.

Feature Feature Value
License quantity 1 license(s)
Service included Parts and Labour
Service time (hours x days) 24×7
Number of years 1 year(s)
On-site support Yes
Remote desktop support Yes

Additional information

License quantity

1 license(s)
Service time (hours x days)

24×7
On-site support

Yes
Service included

Parts and Labour
Number of years

1 year(s)
Remote desktop support

Yes

Brand

Audiocodes