AudioCodes ACTS24X7-OVOC_S19/YR warranty/support extension 1 license(s) 1 year(s)
ACTS24X7-OVOC_S19/YR
In Stock - Available Now!
SUPPORT CONTRACT ACTS 24X7 .
9999 in stock (can be backordered)
Non-Returnable*
Call Us Today! 0203 617 7663 | info@miragetek.co.uk
In Stock - Available Now!
SUPPORT CONTRACT ACTS 24X7 .
9999 in stock (can be backordered)
Non-Returnable*
*This item is non-returnable and non-cancellable due to customisation or built to order.




AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24×7 or 9×5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.
Troubleshooting & Problem Resolution
Get fast and effective support and resolution for day-to-day operational issues and complex issues by AudioCodes Voice Engineers’ in-depth knowledge and understanding. Customers have direct access to key resources and tools, including 24×7 hotline support for urgent issues, access to the AudioCodes iSupport service desk for support call ticketing, information gathering, and status updates.
Ensure that your Products are Up-to-date
ACTS customers are entitled to free access to software for AudioCodes products, including patches, Maintenance Releases, and major software version releases, including new features.
Product Repair & Replacement
ACTS includes Standard Repair and Return service. In addition, optional Managed Spares (7x24x4) or Advance Hardware Replacement (AHR) services are available.
| Feature | Feature Value |
|---|---|
| License quantity | 1 license(s) |
| Service included | Parts and Labour |
| Service time (hours x days) | 24×7 |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Remote desktop support | Yes |
| License quantity | 1 license(s) |
|---|---|
| Service time (hours x days) | 24×7 |
| On-site support | Yes |
| Service included | Parts and Labour |
| Number of years | 1 year(s) |
| Remote desktop support | Yes |