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HP 5y Active Care Next Business Day Response Onsite w/DMR/TRV Notebook Sol Supp

Part No:
U67Z5E
Full Product Specs
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£0.00
£0.00
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This item is currently unavailable for next day delivery, however you may still order this item as a back-order?

HP 5y Active Care NBD DMR TRV NB Sol

Non-Returnable*

*This item is non-returnable and non-cancellable due to customisation or built to order.

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SKU: U67Z5E Category:

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HP Hewlett Packard

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Description

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. DMR and Travel Coverage will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Feature Feature Value
Support type Active Care
Place of service Remote and Onsite
Warranty coverage In warranty
Coverage details Standard workdays – 9 hours
Duration 5 years
Response time Next business day response
Service method Onsite and Predictive Support
Additional support option Defective media retention; Travel coverage; PC Solution; Active Care
Care Pack type Electronic
Warranty type S

Additional information

Support type

Active Care
Warranty coverage

In warranty
Duration

5 years
Service method

Onsite and Predictive Support
Care Pack type

Electronic
Place of service

Remote and Onsite
Coverage details

Standard workdays – 9 hours
Response time

Next business day response
Additional support option

Defective media retention; Travel coverage; PC Solution; Active Care
Warranty type

S

Brand

HP Hewlett Packard