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HPE Proactive Care Advanced 3 year(s)

Part No:
HG1A4E
Full Product Specs
Price Locked for 30 Days:
Lock Added: N/A
exc VAT
£5,644.87
£6,773.84
inc VAT
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This item is currently unavailable for next day delivery, however you may still order this item as a back-order?

HPE 3Y PCA CTR WDMR EDGELINE E910 1U

Available on back-order

Non-Returnable*

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*This item is non-returnable and non-cancellable due to customisation or built to order.

SKU: HG1A4E Category:

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Description

HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT
investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT
staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.
Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical
Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.
HPE Proactive Care Advanced uses Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from
this support service.

Feature Feature Value
Number of years 3 year(s)
Compatibility Edgeline E910 1U

Additional information

Number of years

3 year(s)
Compatibility

Edgeline E910 1U

Brand

HPE