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Juniper SVC-COR-MX480 warranty/support extension

Part No:
SVC-COR-MX480
Full Product Specs
Price Locked for 30 Days:
Lock Added: N/A
exc VAT
£3,097.70
£3,717.24
inc VAT
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JNPR CARE CORE SUPT MX480 CHASSIS

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SKU: SVC-COR-MX480 Category:

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Description

Core Support
Core Support protects your networking investment by providing basic remote support resources,
including all software feature releases, plus access to the Juniper Technical Assistance Center
(JTAC) and the online Customer Support Center (CSC).

Juniper Core Support includes:
– Unlimited JTAC 24X7
– Software Updates and Upgrades
– CSC online E-Support
– Junos Space Service Now
– E-Learning

JTAC Access
With Juniper Networks Technical Assistance Center (JTAC) support, you have unlimited 24×7 access to JTAC engineers by phone and online. As a single point of contact for all of your support needs, JTAC engineers have extensive experience supporting large-scale networks. JTAC engineers can help you diagnose system problems, configure, troubleshoot, and provide work-around solutions. To ensure that JTAC responds as quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues.

Software Releases
Juniper Networks provides you with access to all new software releases as soon as they are made available for general release.

Online Tools
The Customer Support Center (CSC) provides you with selfservice access to Juniper’s award winning online portal for the information, answers, tools, and service options required to ensure
the support of your network investment. Features within the CSC include, but are not limited to, software downloads, technical alerts and bulletins, RMA requests, and the Juniper Networks
Knowledge Base.

Feature Feature Value
Number of years 1 year(s)
Platform MX480

Additional information

Number of years

1 year(s)
Platform

MX480

Brand

Juniper Networks